Privacy Protection

Jetace's Privacy Policy — Your data is completely secure

We take your personal data very seriously. On this page, find out how jetace collects, stores, and protects your information.

Updated: 1 January 2026
256-Bit SSL
GDPR Compliant

Core Pillars of Our Privacy Policy

Here is a summary of the core principles we follow to protect your data at jetace.

End-to-End Encryption

Every transaction and personal detail you share is protected by 256-bit SSL encryption — completely unreadable by any third party.

SSL 256-bit

Your Data Is Never Sold

Jetace never sells your personal data to advertisers or third parties. Your information is used solely to improve our services.

No Data Selling

Your Control

You can view, correct, or request deletion of your data at any time. You have full control over your information.

Full Control

PCI DSS Payment Security

All payment information is stored and processed in compliance with international PCI DSS standards. Your card and mobile banking details are kept secure.

PCI DSS Certified

Scheduled Data Deletion

After account closure, personal data will be permanently deleted within the defined retention period, except where retention is required by law.

Automatic Deletion

GDPR Compliant

We comply with international GDPR standards, ensuring the protection of user data regardless of where you are in the world.

GDPR Compliant

Jetace Privacy Policy — Full Details

At jetace, your privacy is a fundamental right. We believe that when you participate in betting or lottery on our platform, the information you share should remain fully safe and secure. This Privacy Policy clearly explains what data we collect, why we collect it, where it is stored, and what rights you have.

01

What Data We Collect

When you register and use jetace, we collect several types of information, which can be grouped into three main categories:

Data Type Example Collection Time
Identity Data Name, date of birth, national ID number At Registration
Contact Information Mobile number, email address During Registration & Verification
Financial Information BKash/Nagad number, transaction history At Payment
Technical Information IP address, device model, browser Per session
Usage Data Betting history, preferred games While Using the Platform
KYC Verification: For large withdrawal amounts, jetace may request a copy of your national ID or passport. These documents are used solely for identity verification and are stored on secure servers.

We never collect unnecessary data — only what is essential to provide our services. You may choose not to provide certain optional information, though this may limit access to some features.

02

Purpose of Data Use

Jetace uses your data for specific, legitimate purposes only. We never use it beyond those purposes. The main use cases are:

  • To create and manage your account and complete KYC verification.
  • To process deposits, withdrawals, and financial transactions.
  • To send notifications about betting and lottery results.
  • To inform you of relevant promotions and bonus offers (subject to your consent).
  • To ensure platform security and prevent fraud.
  • To meet legal obligations and fulfill the requirements of regulatory authorities.
  • To analyze user experience and improve the quality of our services.
  • To implement responsible gaming policies and identify at-risk behavior.
You can opt out of promotional communications at any time. Marketing emails and SMS can be disabled from your account settings or by contacting our support team.
03

Data Storage & Security Measures

Jetace follows the highest industry standards to protect your data. Our security infrastructure is multi-layered and monitored around the clock.

  • Encryption: TLS 1.3 is used for all data transmission and AES-256 encryption is applied for storage.
  • Firewall: An advanced Web Application Firewall (WAF) remains active around the clock.
  • Access Control: Only authorized personnel may access your data for specific, necessary purposes.
  • Regular Audits: Our systems are regularly audited by independent third-party security experts.
  • Server Location: Data is stored in secure EU-based data centers.
  • Backup: Regular encrypted backups are maintained to prevent any data loss.
Data Retention Period: Data for active accounts is retained until the account is closed. Following closure, certain data may be kept for up to 5 years as required by law, after which it is permanently deleted.

In the event of a security breach, jetace will notify affected users within 72 hours and take immediate steps to resolve the issue.

04

Sharing Data with Third Parties

Jetace does not sell your data. However, limited information may be shared with trusted third parties where necessary to deliver our services. In every case, we ensure those parties uphold the same strict privacy standards we do.

Third Parties Reason for Sharing Data Type
Payment Providers Transaction Processing Financial Information (Limited)
KYC Verification Services Identity Verification Identity Information
Cloud Service Providers Servers & Storage Encrypted Data
Analytics Tools Improving User Experience Anonymous Usage Data
Law Enforcement Agencies Legal Obligations Subject to Court Order
Information is shared with law enforcement agencies only when required by a valid court order or official government directive — under no other circumstances.
05

Cookie Policy

Cookies are used on the jetace website and app. Cookies are small text files stored on your device that help improve your browsing experience.

  • Essential Cookies: These are essential for maintaining your login session and ensuring platform security. Disabling them will prevent the platform from functioning properly.
  • Functional Cookies: Used to remember your preferences, such as language and theme.
  • Analytics Cookies: Helps us improve our services by analysing page visit frequency. Data is anonymised.
  • Marketing Cookies: Used to show relevant ads. You can turn this off at any time.
Cookie Management: You can update your cookie settings at any time through your browser settings or our cookie preferences panel. Note that essential cookies cannot be disabled.
06

Your Rights

As a jetace user, you have several important rights regarding your personal data. These rights are recognized under GDPR and international data protection laws.

  • Right to Know: You can find out exactly what data we hold about you.
  • Right of Access: You can request a copy of the data we hold about you.
  • Right to Rectification: You can request corrections to any inaccurate or incomplete information.
  • Right to Erasure: You may request deletion of your data under certain circumstances.
  • Right to Restrict Processing: In certain cases, you can ask us to restrict the processing of your data.
  • Right to Data Portability: You can receive your data in a structured, portable format.
  • Right to Object: You can object to marketing communications or certain types of data processing at any time.
To exercise any of these rights, please contact our support team. We will respond within 30 days of receiving your request. For complex cases, this may take longer, but you will be kept informed.
07

Minor Protection

Jetace strictly prohibits use of the platform by anyone under the age of 18. We do not knowingly collect personal data from minors.

  • Age verification is mandatory at the time of registration.
  • Additional age verification documents may be requested in suspicious cases.
  • If an underage account is detected, it is immediately suspended and all associated data is deleted.
  • Parents can report suspicious accounts to us.
For Parents: If you suspect your child is using jetace, please contact our support team immediately. We will investigate promptly and take the necessary action.

To learn more about responsible gaming, visit our Responsible Gaming Visit the page.

08

Policy Updates & Contact

Jetace may update this Privacy Policy as needed. We will notify you via your registered email or SMS before any significant changes take effect. Continued use of the platform after such changes constitutes your acceptance of the revised policy.

If you have any questions or concerns about this Privacy Policy, please reach out to us through the following:

  • Live Chat: Available 24/7 for the fastest support.
  • Email: Write to our Data Protection Officer.
  • For more information, visit our FAQ View page.
Current version: The current version of this Privacy Policy is effective from 1 January 2026. All previous versions are considered null and void.
256-bit SSL Encryption
GDPR Compatible
PCI DSS Certified Payments
24/7 Security Monitoring

Start Betting in a Secure Environment

Your data is fully secure with jetace. Register now and enjoy a 100% bonus on your first deposit.

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