Betting is entertainment, not an obligation. jetace believes every player can enjoy the game safely and mindfully. We're here to support you — whether you need to set limits, get help, or simply take a break.
Online betting or lottery can be a fun source of entertainment. But when it starts causing stress or financial strain instead of enjoyment, that's a sign it's time to take a step back. jetace always wants you to have a positive experience through responsible gaming.
Many people in Bangladesh see online gaming as a quick way to earn money. But the reality is — betting is not a guaranteed source of income. It's a form of entertainment. Playing with a set budget, a time limit, and a clear mindset is what responsible gaming is all about.
Never treat betting as a source of income. It's entertainment — just like going to the movies or watching a sport.
Decide in advance how much you're willing to spend each week or month — and never go beyond that limit.
Chasing losses is the biggest mistake you can make. If you're on a losing streak, stop for the day — that's the smart move.
Set a daily time limit for how long you play. Extended sessions can cloud your judgment and lead to poor decisions.
Be open with family or friends about your gaming habits. They can help keep you on track.
We've put in place a range of effective tools and features to help you keep your gaming experience safe and in control.
You can set your own daily, weekly, or monthly deposit limit. Once a limit is in place, it stays active automatically and you won't be able to deposit beyond that amount.
Set your daily playtime from Account Settings. Once the limit is reached, you'll automatically receive a warning — and your session may end if needed.
If you need a short break, use the cooling-off option. You can temporarily suspend your account for anywhere between 24 hours and 6 weeks, during which no bets can be placed.
If you feel that betting is having a negative impact on your life, you have the option to permanently close your account. Our support team will guide you through the process.
Decide in advance the maximum amount you're willing to stake on each bet. Setting this limit reduces the risk of placing large impulsive bets and keeps your budget safe.
Our 24/7 live chat support team is always here for you. They're ready to offer responsible gaming guidance and refer you to professional help whenever necessary.
The first step to responsible gaming is being aware of your own behaviour. If you notice any of the signs below, it may mean things are going beyond entertainment and it's time to seek help.
Family members are often the first to notice when someone is developing a betting problem. If you spot changes in someone close to you, take the steps listed below.
Responsible gaming isn't about stopping — it's about playing the right way. At jetace, experience has shown that players who follow a few simple guidelines can genuinely enjoy betting as a form of entertainment.
Our responsible gaming specialists are here for you — not to judge, but to help.
View FAQAfter logging in, click your profile icon in the top right corner and open the "Responsible Gaming" section.
Step 1Set separate limits for deposits, bets, and session time. Tailor them to suit your situation.
Step 2Once your limit is saved, you'll receive a confirmation message. It takes effect immediately.
Step 3Review your limits and gaming history at least once a month. Adjust your limits lower if needed.
Step 4